Privacy Policy

Effective Date: November 18, 2025

This Privacy Policy describes how The Good Muck LLC ("The Good Muck," "we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and services, including class scheduling and email sign-ups.

1. Information We Collect

We collect information directly from you when you voluntarily provide it through our website, scheduling software, or email sign-up forms.

  • Personal Identification Information (PII): Name, email address, and telephone number (when provided).

  • Payment and Transaction Data: When you purchase a class or service, payment details are collected and processed by our third-party payment processors (Stripe). We do not store your full credit card number.

  • Health and Wellness Information: Information provided on intake or consultation forms regarding your general health, conditions, and reasons for seeking our services (used solely to ensure the safety and suitability of the service).

  • Usage Data: Information about how you access and use the site, such as your IP address, browser type, pages viewed, and the duration of your visits.

2. How We Use Your Information

We use the information we collect for the following essential purposes:

  • To provide and deliver the services you have purchased (e.g., confirming class bookings and sending Zoom links).

  • To communicate with you regarding your sessions, schedule changes, or follow-up materials.

  • To ensure safety and suitability of our somatic practices (in alignment with the Contraindications).

  • To process payments and maintain financial records.

  • To send you marketing and promotional communications (if you have opted in).

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your PII to third parties. We only share information with third-party service providers essential for operating our business:

  • Scheduling and Payment Processors (e.g., Acuity Scheduling & Stripe): To process payments and manage your class bookings securely. These third parties have their own privacy policies.

  • Email Service Provider (e.g., Mailchimp/Klaviyo): To manage and send our newsletters and email communications (if you subscribe).

  • Analytics Tools (e.g., Google Analytics): To understand website usage patterns and improve our site experience.

  • Cloud Document Storage (e.g., Google Drive): To document client notes and records.

4. Security of Data

We implement reasonable security measures designed to protect your personal data from accidental loss and unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that if you do not accept cookies, you may not be able to use some portions of our Service.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Correct any incomplete or inaccurate data.

  • Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.